Marketing and Sales Assistant | ハノイ - Ntp-tech

Marketing segment:

Support Marketing and Sales Manager in Marketing activities

Managing Facebook comments and inbox in real time.

Finding new online channel to approach customers

Evaluate customer research, market conditions and competitor data.

Evaluate, monitor and report on sales trends, market analysis, and post-campaign report.

Sale segment:

Works under the direction sales manager to help reach the company's sale target.

Processing payments in time.

Ensuring stock levels are well maintained.

Issue an electronic - invoice upon sales shipping.

Receive sales order from customers by written language in real time.

Providing customers with information on pricing and product availability.

Keeps client information confidential.

Match invoice number by order on the files

Customer Service:

Assisting customers in order to help them find what they need. Helps maintain excellent client relationships through superior customer service skills.

Report any inquiries or issues from customers

Handling customer complaints or handing customers on to management.

Receiving AS inquiries from customers with videos or photos.

Pro-actively be ready administrative support to all colleges.